Privacy Policy

01 Introduction

This Privacy Policy explains how Locallya ("we", "us", or "our") collects, uses, and shares information when you visit our website, browse business listings, submit business information, contact us, or otherwise interact with our local discovery platform.

By using Locallya, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.

02 Information We Collect

Information you provide to us

We collect information you provide directly, such as when you fill out forms (e.g., the Add Business form, the Contact form), submit business listing details, claim or update a listing, subscribe to a newsletter, or contact our support team. This may include:

• Your name, email address, and phone number
• Business name, category, address, contact details, hours, services, menu, and photos
• Messages and feedback you send us
• Newsletter preferences

Information collected automatically

When you visit Locallya, we may automatically collect technical information about your device and use of the website, such as IP address, browser type, operating system, referring URL, pages viewed, search queries, and approximate location (city level) inferred from network data.

Information from third parties

We may receive information from third parties, such as analytics providers, map services, content partners, and verified business directories. We use this information to verify accuracy and improve our listings.

03 How We Use Information

We use the information we collect to:

• Operate, maintain, and improve the Locallya website and platform
• Publish business listings and respond to submissions, claims, and updates
• Respond to messages, support requests, and inquiries
• Send transactional and (where opted-in) marketing or newsletter communications
• Detect, investigate, and prevent fraud, spam, and policy violations
• Comply with legal obligations and enforce our terms
• Analyze platform usage and improve discovery features

04 Cookies & Similar Technologies

Locallya uses cookies, local storage, and similar technologies to remember preferences (such as a dismissed announcement bar or saved places), measure usage, and improve the platform experience. These technologies may be set by us or by trusted third-party services we use for analytics or content delivery.

You can control cookies through your browser settings. Disabling cookies may affect parts of the website that rely on them, such as form submission state, search overlays, and saved-place lists.

05 Business Listing Information

Business listings on Locallya may include information that is public or has been provided to us by business owners, including but not limited to:

• Business name, brand, and category
• Street address, geographic coordinates, and map location
• Public phone number, email, website URL
• Opening hours and services
• Categories, amenities, and price level
• Menus, products, and service offerings
• Photos of the establishment, food, products, or amenities
• Aggregated ratings and review summaries

Business owners or authorized representatives may claim a listing to add, update, or correct this information at any time via the Add Business page or by contacting us.

06 User Submissions

If you submit content to Locallya — including business information, photos, comments, corrections, or messages — you confirm that:

• The information is accurate to the best of your knowledge
• You have the right to submit and share the content
• You grant Locallya a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and adapt the content for the purpose of operating the platform

We may review, edit, format, or remove submissions to maintain accuracy, fairness, or compliance with our guidelines. Misleading or abusive submissions may result in removal of content and restriction of future submissions.

07 How We Share Information

We do not sell your personal information. We may share information in the following situations:

• Service providers: companies that help us operate the platform (hosting, analytics, email delivery, mapping)
• Business owners: if you contact a business via Locallya, we may forward your details to that business so they can respond
• Legal & safety: when required by law, court order, or to protect rights, property, and safety
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections
• With your consent: in other cases with your explicit consent

08 Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Public business listing content may remain on Locallya as long as the listing is active. Inactive submissions and message threads are periodically archived or deleted under our internal retention schedule.

09 Your Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise these rights, contact us with "Privacy or Legal Request" as the reason. We may need to verify your identity before responding.

10 Security

We take reasonable technical and organizational measures to protect information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure. Please do not send sensitive information (such as government IDs or payment details) through public forms.

11 Children's Privacy

Locallya is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

12 International Users

Locallya is operated as a global discovery platform. By using the platform, you understand that your information may be processed in countries other than your own, which may have different data protection laws. Where required, we apply appropriate safeguards for international data transfers.

13 Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of Locallya after changes are posted constitutes acceptance of the updated policy.

14 Contact Information

If you have questions, requests, or concerns about this Privacy Policy or our handling of personal information, please reach out:

• Contact form:locallya.com/contact — choose "Privacy or Legal Request"
• Email:contact@locallya.com